H2020 · eGovernance & Public Good
Single sign-on eGovernance paradigm based on a distributed file exchange network for security, transparency, cost effectiveness and trust
Suite5 led the design and implementation of the GLASS Enhanced Service Suite, designing, developing and being responsible for the delivery of the Browser Service Module for Distributed Content Orchestration as well as the Transactions based Analytics Services. In addition, Suite5 participated in the integration related activities aiming to support the delivery of the final prototypes. Suite5 also supported the demonstrators execution, as well as, the dissemination and exploitation activities of the project.
The rapid growth of Information and Communication Technology (ICT) and its ubiquitous presence in our everyday life has significantly affected the way government services are delivered today. This poses constant challenges to safeguard the data confidentiality and integrity of eGovernment services, while increasing their adoption and usage by citizens and businesses. GLASS catered for a ‘European Common Services Web’, bringing closer together citizens, businesses and European governments. The project introduced a citizen-centric eGovernance model that enabled beneficiaries to participate in a network for big data exchange and service delivery, which was by design digital, efficient, cost-effective, interoperable, cross-border, secure and promoted the once-only priority. The GLASS solution comprised (i) a reliable and efficient mechanism for data sharing, capable of addressing the complexity of the processes and their high demand on resources; (ii) an auditing mechanism ensuring immutability and transparency; (iii) an ecosystem for delivering mobile services tailored to the needs of its users; (iv) a single sign-on platform to manage the transactions with multiple services; and (v) an intercommunication layer, responsible for the secure exchange of information among operational stakeholders, as well as the integration of already existing eGovernance systems with newly developed ones. GLASS brought together twelve (12) interdisciplinary partners from eight (8) countries to deliver a novel eGovernance model and address the challenges that governance structures in the EU were facing at the time -from divergent and legal groundwork to physical and technological limitations- towards the further democratization and openness of the public administration services.
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